inp.polri.go.id - West Java. The West Java Regional Police continues to strengthen its commitment to providing professional and humane public services to the public. On Monday (April 6, 2026), this effort was reaffirmed through the optimization of the Integrated Police Service Center (SPKT), which focuses on friendly, fast, easy service, and is free from extortion practices.

The SPKT, as the frontline of police services, plays a crucial role in receiving reports and complaints, and providing other police assistance. SPKT personnel at the West Java Regional Police are reminded to always be polite and responsive in serving every citizen who comes for assistance.

All service mechanisms at the SPKT are ensured to adhere to standard operating procedures, ensuring the public receives prompt service without complicated processes. Transparency is also maintained to ensure each stage of the service is clearly understood by the public.

In addition to improving service quality, the West Java Regional Police reiterates its firm stance against all forms of extortion and actions that undermine professionalism. Internal oversight is consistently conducted to ensure the integrity of SPKT personnel, in line with the spirit of Precision Police.

With these steps, the West Java Regional Police hope to further strengthen public trust in the police institution. Improving public services through the SPKT (Commissioning and Supervision Service) will continue as part of bureaucratic reform and a commitment to providing excellent service to all citizens.

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