inp.polri.go.id - Jakarta. The newly appointed Indonesian National Police (INP) Chief, Commissioner General Suyudi Ario Seto, emphasized his commitment to eliminating the "no viral, no justice" stigma in handling public reports. He stated that citizens should not make cases go viral before their reports receive attention and certainty from the police.

Suyudi made this statement during his fit and proper test as a candidate for INP Chief at Commission III of DPR RI in the parliamentary complex, Jakarta, Thursday (10/1/2026).

Suyudi stated that every report submitted by the public represents a hope that the state will provide protection and legal certainty. Therefore, the reporter has the right to know the progress of the case without having to seek informal access to investigators.

"The reporter has the right to know developments that can be disclosed without having to seek informal access to investigators," Suyudi said.

He stated the "no viral, no justice" stigma as one of nine public concerns that need to be addressed. In addition, improvements include certainty in report handling, equality before the law, eradication of extortion and transactional services, prevention of abuse of authority, control over the use of force, trust in the complaint system, transparency in cases, and a culture of service.

Suyudi emphasized that justice is not only judged by the final outcome of law enforcement, but also by the process carried out by the police. He said the public must be heard, respected, provided with explanations, and see that the rules are consistently enforced.

In his presentation, Suyudi also touched on survey results regarding public satisfaction with INP. He argued that increasing survey results should be a foundation for continued improvement, not a reason for the institution to become complacent.

Conversely, survey results showing low satisfaction levels should serve as a warning for the INP to improve the quality of service and the public's experience when dealing with the police.

"All surveys must serve as evaluation material to improve the public's experience when dealing directly with INP," he said.

(ad/ad/pr/rs)