Inp.polri.go.id - Jakarta. The Ministry of Communication and Digital Affiars clarified on Saturday (17/5/2025) that Regulation No. 8/2025 on Commercial Postal Services does not limit free shipping promotions run by e-commerce platforms as it applies only to courier companies' direct shipping discounts.

“This regulation does not touch free shipping promotions offered by e-commerce. That’s entirely their domain,” said Edwin Hidayat Abdullah, the Director General of Digital Ecosystem at the Ministry, as quoted by antaranews.com.

The regulation caps courier-provided discounts at three days per month, focusing on preventing unsustainable practices that could lower service quality and harm couriers’ welfare. It aims  to build a fair and sustainable postal ecosystem, ensuring fair wages and operational balance to protect couriers and maintain service quality.

Edwin emphasized that online marketplace may continue offering free shipping subsidies daily as part of their marketing strategy. 

“If e-commerce players subsidize shipping costs as a promotion, that’s their full right. We do not regulate that,” he said. 

(mg/inp/pr/rs)